Ready, Set, Govern: Readiness of Saudi Arabian Organizations for E-Government

摘要

Despite the importance of organizational readiness for successful e-Government, limited studies examine internal organizational factors needed for the transformation to e-Government. This study contributes to the literatures pertaining to e-Readiness and e-Government, by offering an Organizational E-Government Readiness (OEGR) model which uncovers critical factors imperative for e-Government readiness in public organizations. Based on a quantitative survey of key government officials in Saudi Arabia, the study applied structural equation modelling to test the OEGR model. Quantitative findings revealed that various factors including strategy, national e-Government program, processes, ICT infrastructure, and human resources had a positive impact on OEGR as compared to the no direct link between user's access and OEGR. The model equips government agencies with a systematic approach for assessing OEGR.