Enhancing automated teller machine with multi-lingual and multi-denominational software functionalities

摘要

In this study, we conceptualise a multi-lingual and multi-denominational software for automated teller machine (ATM). The purpose is to model an ATM that communicates in different pre-defined languages and dispenses cash in different denominations based on the customers' choices, thereby enhancing the ease of use by customers and reducing frustrations by rural dwellers. The architecture of the system was developed using the unified modelling language, whereas the prototype was developed using Java programming language for the front-end, and Oracle database management system as the back-end. The prototype was tested using some hypothetical data and was found to successfully mimic ATM transactions in the local Nigerian languages. The results of the study also point to an improvement in the user interface with icons and music being more friendly and welcoming to the local populace.