A Preliminary Evaluation of Instructional Effectiveness of Online Training Implemented at a Government Agency in Thailand

摘要

Online training has become popular in the professional de velopment of government employees in Thailand. One large government agency developed an online program to provide training to its employees across the country using two sys tems: an Internet and Intranet-based system. With the new program implemented, the evaluation of the instructional ef fectiveness of the program was necessary. This study aimed to examine the program's instructional effectiveness by mea suring trainees' performance on pre- and posttests, satisfac tion, and motivation. Results indicate trainees' test scores in creased significantly. Overall, trainees were moderately mo tivated and satisfied with courses delivered in both systems. However, they were not satisfied with the quality and levels of interaction. Prior experiences of trainees in an online envi ronment had an influence on their satisfaction and motivation. A statistically significant relationship between satisfaction and motivation in the online training environment was found. Further evaluation of the program is recommended.