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首页> 外文期刊>International Journal of Contemporary Hospitality Management >Future global hospitality leaders: a comparison of European and US ethics
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Future global hospitality leaders: a comparison of European and US ethics

机译:未来的全球款待业领导者:欧美伦理学比较

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摘要

Purpose - The purpose of this research paper is to describe the results and implications of an ethics survey completed by students attending hospitality schools in Europe and the USA. Designmethodology/approach - A questionnaire containing ten scenarios with five oriented to work issues and five to school issues was given to students attending hospitality programs in Europe and the USA. For each scenario, the students indicated whether the action in the scenario was ethical, not ethical or not a question of ethics (NQE). In addition, students were queried regarding influences on their ethical beliefs. Findings - The ethical beliefs of both groups of hospitality students were most influenced by their parents and least influenced by college courses in religion. The majority of European and US hospitality students indicated the actions in the scenarios were not ethical while a moderate minority indicated NQE. Overall, US students appear to be slightly less tolerant than their European counterparts. Research limitations/implications - The majority of European students are within their third and fourth years of college while the majority of US students are in their first and second years of study. Originality/value - Both hospitality executives and students should find these research results most interesting as they reveal students' ethical views in a variety of settings oriented to work and school. Further, influences of the students' ethical beliefs are clearly reported from most to least important.
机译:目的-本研究报告的目的是描述由在欧洲和美国的酒店学校就读的学生完成的道德调查的结果和意义。设计方法/方法-向参加欧洲和美国酒店项目的学生提供了包含十种方案的问卷,其中五种面向工作问题,五种针对学校问题。对于每种场景,学生都指出场景中的行为是合乎道德的,不是合乎道德的还是道德问题(NQE)。此外,还询问学生关于其道德信仰的影响。调查结果-两组好客学生的道德信仰受父母的影响最大,而受宗教大学课程的影响最小。多数欧美款待业学生表示,在这种情况下的行为不符合道德规范,而中度少数群体则表示采取了NQE。总体而言,美国学生的宽容度似乎比欧洲学生低。研究的局限性/含义-大多数欧洲学生都在大学的三年级和四年级,而大多数美国学生是在大学的第一年级和第二年。原创性/价值-酒店管理人员和学生都应该发现这些研究结果最有趣,因为他们在面向工作和学校的各种环境中揭示了学生的伦理观念。此外,从最重要到最不重要,清楚地报告了学生的道德信念的影响。

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