Microsoft sues Salesforce.com over CRM patent

摘要

Microsoft has filed a patent infringement lawsuit against Salesforce.com for allegedly infringing nine patents relating to customer relationship management software. The complaint alleges Salesforce.com violated patents for data mapping, software design, web integration and graphics display, used by business customer-support departments. The two companies are direct competitors in CRM software. Microsoft makes a competing software for corporate sales departments called Dynamics CRM.