Remote Assist - a new dimension in customer service

摘要

As many of its customers regularly testify, Technology Design (TD) has for many years actively given a great customer service package with each of its systems purchased. From proactive calibration and updated software reminders, where the customer is reminded when a calibration is due or the latest version of software is available, to free battery replacements when required, the focus on customer service is integral to the Technology Design culture and is part of its core values.