As CEO of primitive Logic, a San Francisco Web services consulting company, Bob Hamer has seen a fair amount of botched work lately. He met last month with two top execs at a multibillion-dollar company that had created two collections of Web services code that did the same thing. Another client had a big IT project in which a vendor sent in lots of software experts but didn't talk to the businesspeople who ultimately had to use the stuff. Then there are the companies that spend several months evaluating products for features and price, wasting time that could be spent on programming.
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