Effects of Adoption and Assimilation of Enterprise Systems on Business Performance: A Senior Executive's Perspective

摘要

Drawing from the institutional theory and resource-based view, we investigated the effects of a firm's activities and levels of enterprise systems adoption and the effectiveness of the enterprise systems in supporting the firm (enterprise systems assimilation) on business performance. Empirical results suggest that institutional forces and IS resources significantly influence the enterprise systems adoption, which indirectly impacts the enterprise systems assimilation. Further, the enterprise systems adoption significantly influences business performance, and the enterprise systems assimilation mediates the effect of the enterprise systems adoption on business performance.