When it comes to transportation management, a manufacturer's customers basically care about one thing, and one thing only: Get the products delivered on time.Ac-cording to analyst firm Aberdeen Group, best-in-class manufacturers have an on-time delivery performance of 96.6% or better; laggards, on the other hand, are far behind at 83%. What's more, laggards are paying exorbitant amounts of money to achieve that lackluster performance, as 27.3% of all shipments are expedited. Best-in-class companies, however, use expedited services only 2.9% of the time. Technologically speaking, best-in-class manufacturers have moved beyond their transportation management solution (TMS) implementations and are now leveraging the data and process automation and management capabilities, according to Aberdeen. They're focusing now on extending their collaboration lines while providing greater insight to their key supply chain partners.
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