People and creativity: The lean basics

摘要

In many enterprises, the current state of process improvement equals a short-term focus, many Band-Aids and constrained resources for initiatives that don't really engage the creative brain of the staff and leaders. For sustainability, the future state of process improvement must advance to where staff members see process improvement as an outlet for their creativity and expression, rather than changes that are "done to them" and "just one more thing" in their busy day.