RailTel - Helping Indian Railways and the Nation Stay Connected through the COVID-19 Crisis

摘要

RailTel, a Miniratna PSU under Ministry of Railways, is one of the largest neutral telecom services providers in the country owning a high capacity Pan-India optic fiber network covering all important towns & cities of the country. The wave of C0VID19 pandemic has hit hard and to tackle this unprecedented crisis, the whole country has been in an lockdown to maintain social distancing to prevent further spread.The Lockdown has now been further extended upto 3rd May, 2020. However, owing to the nature of work, we had to adopt some crucial and innovative steps to continue to provide essential service of Telcom infrastructure, Railway communication and home broadband to its client. RailTel handles crucial communication system, video conferencing and implementation of e-office platform as well storing important data for Indian Railways in its two Tier Ⅲ data centres (Gurgaon and Secunderabad). In the current crisis situation, ensuring the availability of essential commodities and associated supply chain is of paramount importance for which Railway freight operations need to be run operated unhindered. The need of the hour is keeping the network and data centre operations stable so that it doesn't hamper the Railway freight movement and communication between all the offices of Indian Railways across the country. A large number of Banks, Telcos, other Central/State Government organisations and MNCs like Amazon are also dependent on RailTel services for their data communications needs.