Composing in groups: the concept of authority in cross functional project team work

摘要

Despite increasing interest in collaborative writing in industry, little is known about the writing done in companies adopting team-based organizational designs. In such settings, teams organized to produce special documents may include members who do little or no writing for their regular jobs and thus lack experience in generating and selecting ideas, particularly in group settings. In the case study discussed here, the issue of authority provided a subtle but powerful undercurrent during the lifespan of one writing project. The collective and individual voices of team members indicated a constant tug between deep-seated expectations born of traditional systems of hierarchy in organizations and the new responsibilities of making contributions in team settings. Although environmental supports for authentic involvement seemed to be in place, those supports alone could not guarantee the sharing of authority.