Here's why HR needs to handle harassment complaints

摘要

When someone complains, you may be tempted to demonstrate empathy toward all involved.rnAnd that's a good idea. Understanding a problem from both perspectives is key to reconciliation, something HR people like you do well.rnBut unless this reconciliation is done in a skillful way, the harassed thinks the company is making excuses for the harasser. And that's why only HR should handle harassment complaints.