SELLING F&B during a pandemic

摘要

The worldwide pandemic isn't quite over, but these days, the food and beverage departments of hotels are mostly busier than ever. That said, pandemic-related circumstances can change at a moment's notice and F&B departments must be ready to adjust on the fly. "What we're seeing [especially in Las Vegas] is that the world is coming back pretty quickly," says Jason Lapin, president of Blau + Associates, a Las Vegas-based F&B operator and consultancy. "I want to be cautious, and there's probably some hard lessons learned over the past year, as an operator and consultant to other operators, but (COVID-19) is taking a backseat to the fact that F&B here is more pent-up business out there than our industry can handle in the current labor market. That is the far bigger conversation right now."