Carol Bracken-Tilley

摘要

As president of the Society for Foodservice Management, Carol Bracken-Tilley, director of Strategic Solutions at Compass Group, spoke to FSD about the challenges and trends she sees for operators and the association in the coming year. What do you see as the top three challenges for foodservice directors this year and why? I think we are still facing tough economic times but recovering slowly. Companies are still keeping an eye on foodservice costs in general, whether it's a subsidized account or costs in catering or how much staff we have. Second, I think there is still this push for wellness. It's a challenge because we continually have to meet companies' wellness initiatives, especially in light of new healthcare reform and how that could affect all aspects of the hospitality industry.