Scaling your business

摘要

The concept of scaling a business is not interchangeable with growing a business. Consider this scenario: You are experiencing exponential growth, revenues are up, work is pouring in the door and you decide to hire more people. You and your team work longer hours, but it is still not enough. Deadlines are missed, quality decreases, customers are upset, your employees are stressed out and they start to quit. The reality is that your business may be growing, but it is not prepared to scale. Scalability means having both the capacity and the capability to grow your business in a reasonable and sustainable manner. It means having a long-term strategic growth plan as well as the foundation, systems, infrastructure and human resources in place to support scaling your business.