The secret to future business growth and prosperity is a solid, consistent customer service process

摘要

The secret to business growth and prosperity that will stretch into the future is actually quite simple: Adopt standards and processes that deliver consistent, reliable service every time. That was the message delivered by Larry Romito, president of the recently formed Leadership Dynamics Resources Inc., a consulting/resource firm in San Juan Capistrano, CA, at the Real Estate Brokerage Managers Council's Annual Conference.