MOBILE ROAMING CHARGES: SHOCK RESEARCH

摘要

Ever been shocked by your mobile phone charges after going abroad? You’re not alone. Research by ROCCO and UROS provides new insight into this shocking phenomena.rnBetween September and October 2015 ROCCO asked GSMA operators globally to give their perceptions of what is being referred to as, ‘roaming bill shock’, how they thought roaming bill shock occurred and what solutions they were facing in resolving these occurrences.