CISR: Corporate Social Responsibility Meets Continual Improvement

摘要

To put an effective sustainability program in place, you need three components: an integrated sustainability management system, a performance framework, and a continual improvement (CI) program. In the previous two installments of this column, we discussed the management system1 and the performance framework.2 Here you will learn about CI-the third component of the sustainability triangle (see Exhibit 1 for a summary of the steps involved in continual improvement).