Researchers at Chalmers University of Technology Have Published New Data on Expert Systems

摘要

2011 APR 18 - (VerticalNews.com) -- "In the context of a customer-driven productrnor service design process, a timely update of customer needs information may not only serve asrna useful indicator to observe how things change over time, but it also provides the company arnbetter ground to formulate strategies to meet the future needs of its customer. This paperrnproposes a systematic methodology to deal with customer needs' dynamics, in terms of theirrnrelative weights, in the QFD," investigators in Gothenburg, Sweden report.