Performance measurement in product development process (PDP): literature review and gaps for further research

摘要

Goal: this paper performs a literature review to identify and analyze the main themes related to PDP performance measurement and presents the gaps for further exploration. Design / Methodology / Approach: this paper searches the main bases of academic data in order to find scientific papers related to PDP performance measurement and classify them on five main themes: design performance; human resources; knowledge resources; financial performance, and literature review. Results: the results show that more than fifty percent of the papers are associated with knowledge resource issues and the principal gaps to be explored are associated with design performance, human resources, financial performance and literature review. Limitations of the investigation: the main limitation is related to the bases of academic data. Additional papers available on different bases can lead to different results. Practical implications: this paper intends to make a contribution to academia and practitioners as it shows gaps on PDP performance measurement research that can be better explored. Originality / Value: to the best of the authors' knowledge, there is no study that evaluates a literature review for PDP performance measurement. This work contributes to the literature by presenting the directions for further PDP performance measurement research.