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Selection Attributes of Innovative Digital Platform-Based Subscription Services: A Case of South Korea

机译:基于创新的数字平台的订阅服务的选择属性:韩国案例

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This study aimed to make an empirical analysis of the effects that the selection attributes of subscription services have on purchase intentions and continuous use intentions, based on the perceived value of digital platform-based subscription service users as a medium. A survey was conducted among 434 subscription service users in Korea, with content superiority, system quality, and service differentiation defined as key selection attributes based on a literature review. Upon analysis, content superiority and service differentiation were found to have a positive effect on perceived value, which in turn positively affected purchase intentions and continuous use intentions, which is why the hypothesis was consequently adopted. Service differentiation was also found to positively affect purchase intentions and continuous use intentions using perceived value as a medium. In contrast, system quality was found to have no effect on perceived value, nor did it affect purchase intentions or continuous use intentions using perceived value as a medium, which is why the hypothesis was rejected. In conclusion, among factors impacting decision-making or buying behavior among users of recent digital platform-based subscription services, new, unique, and meaningful content superiority was found to have a bigger impact compared to system-related aspects based on technology usability.
机译:本研究旨在对订阅服务的选择属性对购买意图和连续使用意图的选择属性的实证分析,基于基于数字平台的订阅服务用户作为媒介的感知价值。在韩国434名订阅服务用户之间进行了一项调查,内容优势,系统质量和服务差异定义为基于文献综述的关键选择属性。在分析后,发现内容优势和服务差异对感知值具有积极影响,这反过来是积极影响的购买意图和连续使用意图,这就是为什么所造假设的原因。还发现服务差异化以积极影响购买意图和使用感知值作为媒体的连续使用意图。相比之下,系统质量被发现对感知价值没有影响,也没有影响购买意图或使用感知价值作为媒体的持续使用意图,这就是假设被拒绝的原因。总之,由于基于数字平台的订阅服务,新的,独特和有意义的内容优势,与基于技术可用性的系统相关方面相比,发现了与最近的基于数字平台的订购服务的决策或购买行为的因素之间存在较大的影响。

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