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A Culture-Based Analysis of Construction Management Students’ Conflict Management Styles

机译:基于文化的施工管理冲突管理风格分析

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The use of collaborative project delivery systems in the construction industry requires cooperation and shared management of the construction process to achieve success.This growth in collaborative systems requires project representatives to effectively manage conflict.Project failures utilizing collaborative methods are frequently attributed to an inability of project representatives to collaboratively resolve conflict.Research suggests that minorities are prone to use a collaborative conflict management style and the inclusion of minorities in construction management (CM) roles can reduce negative conflict.The growing evidence that increasing workforce diversity in CM is beneficial to the industry indicates that there is value in determining whether minority CM students could help manage conflict better.Researchers at Central Washington University’s (CWU) CM program employed the Thomas-Kilmann Conflict Instrument (TKI) to compare the differences in conflict management styles between majority and minority CM students.Two conflict management styles showed statistically significant differences including Competing and Accommodating.Differences also existed along the Cooperative axis of the TKI graph.However.there was no statistically significant difference regarding Assertiveness.Results indicate that minority CM students are stronger in some attributes required for collaboration and exhibit conflict management behaviors that complement their majority counterparts.
机译:在建筑行业中使用协作项目交付系统需要合作和共同管理建设流程以取得成功。本协作系统的增长需要项目代表有效管理冲突。利用协作方法的项目往往归因于项目的无法永久性协作解决冲突的代表表明,少数群体倾向于使用协作冲突管理风格,并将少数群体纳入施工管理(CM)角色可以减少负面冲突。日益增长的证据表明越来越多的员工多样性的厘米对该行业有益表示少数群体CM学生可以帮助管理冲突的价值。华盛顿州大学(CWU)CM计划的研究人员采用了托马斯 - 基尔曼冲突仪器(TKI)来比较冲突管理风格的差异大多数和少数群体CM学生。有关冲突管理风格显示出统计上显着的差异,包括竞争和容纳。沿着TKI Graph的协作轴也存在于TKI图的协作轴。没有统计学上有关的差异。结果表明少数民族的学生表明少数民族的学生更强大在合作所需的某些属性中,并展示补充其多数同行的冲突管理行为。

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