Analysis of Employee Engagement to Improve the Performance of Retail Risk Group PT Bank Mandiri

摘要

Nowadays, every company require their employees have a bound sense to their company. Its called engagement. Also have that expectation, PT Bank Mandiri (Persero) Tbk, Bank with the largest assets in Indonesia. PT Bank Mandiri (Persero) Tbk expect which employee engagement can improve the performance such as financial, service, and production process. This study aimed to analyze the correlation between employee engagement and the performance of PT Bank Mandiri (Persero) Tbk . There are many factors that can be create a sense of belonging is specifically individual, managers, and executives. This study used multiple linear regression to process and analyze data. Data can be obtained from 68 permanent employees in retail risk group of PT Bank Mandiri (Persero) Tbk. Based on the result, factors individual, managers, and executives significantly affect the performance of PT Bank Mandiri (Persero) Tbk.