Chinese residents’ preferences and consuming intentions for hotels after COVID-19 pandemic: a theory of planned behaviour approach

摘要

The outbreak of COVID-19 is projected to change the tourism and hospitality industries drama- tically. Although the pandemic has been well controlled in China after April 2020, the impacts of COVID-19 pandemic on tourism will continue due to the mobility of tourism industry. In the post- pandemic era, several questions have been raised. What are tourists’ preferences for hotels after the pandemic? What factors may affect tourists’ consuming intentions for hotels after the pandemic? Examining these questions will be essential for recovering hospitality and tourism industries and helping hotel managers to design products that can better align consumers’ intentions in the post COVID-19 recovery.