Decision support methods aim at assisting in the decision-making process by simplifying the analysis of the problem and justifying the choice of a particular potential action. Recent researches have shown that the hybridization of methods is able to overcome limitations presented by the methods when applied separately: the classification of alternatives before submitting them to an ordination methodology would be an e ective way of filtering the set to be ordered. Specific Practices of Capability Maturity Model Integration were analyzed through a decision making model, assisted by the methods SAC and ZAPROS III-i. The results will be compared to previous studies.
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