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Representing the “Qualification” concept in Business Processes

机译:在业务流程中代表“资格”概念

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Current times are characterized by constant changes. Organizations, as essential elements in society, are subject to difficulties and adversities they must respond to. The business processes of an organization constitute the reality of what is truly made by its individuals. The Portuguese Air Force, in order to become an increasingly effective and efficient organization, should seek to know its processes, keep them updated and promote a constant alignment between them and the organization itself. Qualifications are a decisive factor for a person to occupy an Organizational Position and fulfill the corresponding functions. Currently, qualifications for each position are described in the organization manuals but are not represented in the processes. This can be a source of misalignment. This document reflects a study on the concept of qualifications/competencies of Organizational Positions and their relation to the business processes of the organization. The purpose is to promote the alignment between the organization's structure and business processes, through the concept of competence required both to fulfill the position and to execute activities.
机译:当前时间的特征是不断变化。组织作为社会中必不可少的组成部分,必须面对各种困难和逆境。一个组织的业务流程构成了其个人真正所做的事情的现实。葡萄牙空军为了成为一个越来越有效率的组织,应该设法了解其流程,保持流程的更新,并促进它们与组织本身之间的不断协调。资格是一个人担任组织职务并履行相应职能的决定性因素。当前,组织手册中描述了每个职位的资格,但过程中没有代表。这可能会导致偏差。本文档反映了对组织职位的资格/权限概念及其与组织业务流程的关系的研究。目的是通过实现职位和执行活动所需的能力概念,促进组织结构与业务流程之间的一致性。

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