Understanding of Public Behavioral Intent to Use e-Government Service: An Extended of Unified Theory of Acceptance Use of Technology and Information System Quality

摘要

This study aimed to assess the factors that influence public behavior towards e-government service in Indonesia. The model used in this study was UTAUT which this model we have enriched with the addition of ISQ extracted from two dimensions of credibility and usability. Total respondents were 279 validated, the method used in evaluating the sampling data was Structural Equation Modeling (SEM). From the result of the hypothesis, it was found that all existing hypotheses showed a significant, valid relationship and positive value.