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Continued Usage Intention of E-Filing System in Malaysia: The Role of Optimism Bias

机译:马来西亚电子归档系统的持续使用意图:乐观偏见的作用

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E-Filing which was introduced by the Malaysian government in 2006 is gaining its popularity in the past 5 years. However, an information system implementation can be considered a great success only when the users move beyond the initial adoption to a long term usage. Previous studies in Malaysia have found a significant relationship between perceived risk and intention to use e-filing system. However the current trend shows that the number of taxpayers using e-filing is increasing year by year regardless of the existence of perceived risk. Thus this paper is a conceptual paper proposed to investigate the role of optimism bias on this phenomenon. The self administered survey will be carried out on the individual salaried taxpayers who have used the e-filing system atleast once in five main cities in Malaysia.
机译:马来西亚政府于2006年推出的电子归档在过去5年中越来越受欢迎。但是,只有当用户从最初的采用过渡到长期使用时,才可以认为信息系统实现非常成功。马来西亚以前的研究发现,感知风险与使用电子归档系统的意图之间存在显着的关系。但是,目前的趋势表明,无论是否存在感知到的风险,使用电子申报的纳税人数量都在逐年增加。因此,本文是一项概念文件,旨在研究乐观偏见对这种现象的作用。自我管理调查将针对在马来西亚的五个主要城市中至少一次使用过电子归档系统的受薪纳税人进行。

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