Strategic Operations Management: Investigating the Factors Impacting IT-Business Strategic Alignment

摘要

In today's complex global environment IT- business strategic alignment remains a key topic of concern among managers worldwide. The paper is undertaken to understand the role of IT flexibility, IT capability, and communications effectiveness to improve strategic alignment in the Agricultural Bank of Iran. Data (N = 82) for this study were collected through questionnaires and the participants were managers in Agricultural Bank of Iran. The results showed that IT flexibility, IT capability, and communications effectiveness have a positive impact on strategic alignment and strategic information systems planning (SISP) moderates the relationships.