Competence of administrators regarding knowledge management in data processing centers (T.R.N.C. region)

摘要

This research aims to determine the manner of Data Processing Center Administrators regarding Knowledge Management in Data Processing Center managements. The research is a subjective whose is conducted in general scanning method. Personal and company information form and five-liker scale are the main part in which data was collected. During the data collection stage, Data Processing Center Administrators were requested to provide information about the way in which they obtain, share, process, evaluate knowledge, makes decision and analysis problems within the scope of Knowledge Management. In the virtue of the data acquired, the research shows that; the administrators obtain knowledge by attending meetings with employee, forms which is written by board of directors, making personal observation, their personal experience, using their own archives and online resources. Regarding the sharing of knowledge, the research shows the administrators always share knowledge with the board of directors; in using of knowledge, decision making and analysis problems research also shows that administrators take decisions in scientific research methods and their personal experience. Finally, research shows that in storing the knowledge administrators mainly use computers and traditional filling and also update their archives periodically. Seminars should be organized periodically by specialists with respect to acquiring, sharing, using and also filling knowledge following decision making in order for Data Processing Center Administrators to keep abreast of the latest of developments in Knowledge Management.