Exploring Effects of Different Roles on Using an E-learning Service

摘要

The purpose of this study was to explore effects of different roles on learning satisfaction. For better hosting a e-learning service, there is a need to understand user’s satisfaction of the learning service. Data was collected from an on-line learning system. Based upon course learning activities, each course was assign to a certain role for the learner. There are six types of learning role from all course. 1) Reporter, 2) Listener, 3) Researcher, 4) Reporting Listener, 5) Reporting Researcher, 6) Report Listen Researcher; One-way ANOVA procedure was applied to exploring whether the role difference affects users satisfaction. According to the significant level less than .05, it was concluded that learning satisfaction of different roles are significant different. On the other word, learning roles affect users’ learning satisfaction.