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Scheduling for last-mile meal-delivery processes

机译:安排最后一英里的送餐流程

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We address a single machine scheduling problem arising in a last mile delivery setting for a food company. The same problem finds obvious applications also in the context of internal manufacturing logistics. A set of food orders are placed by the customers and are to be fulfilled by the company. Each order comprises a delivery point and an ideal delivery time An order is considered on time if it is delivered within a certain given time interval around the ideal delivery time. All food is prepared in a single production facility (restaurant) and immediately carried to the customers by a single courier, who may dispatch one or two different orders in a single trip. Since late deliveries correspond to canceled orders and an economic loss for the company, it is of interest to schedule orders so that the number of late orders is minimized. We model the resulting decision problem as a special single machine scheduling problem and propose different mixed integer programs to solve it. Their performance is assessed through a computational study on a set of test instances derived by our real-world application.
机译:我们解决了食品公司在最后一英里交货设置中出现的单个机器调度问题。在内部制造物流中,同样的问题也得到了明显的应用。客户下达一组食品订单,并由公司履行。每个订单都包含一个交货点和一个理想的交货时间。如果在理想交货时间附近的某个给定时间间隔内交货,则该订单被视为准时交货。所有食品都在一个生产设施(餐厅)中准备,并由一个快递员立即运送给客户,该快递员可以在一次行程中发送一个或两个不同的订单。由于延迟交货对应于已取消的订单以及对公司造成的经济损失,因此安排订单以使延迟订单的数量最小化是很有意义的。我们将结果决策问题建模为特殊的单机调度问题,并提出不同的混合整数程序来解决。通过对由我们的实际应用程序得出的一组测试实例的计算研究,可以评估它们的性能。

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