DEVELOPING A THEORETICAL MODEL FOR BAHRAINI CITIZEN’S INTENTION TO ADOPT WEB 2.0 IN EGOVERNMENT OF KINGDOM OF BAHRAIN.

摘要

Most of the governments worldwide using the Internet to deliver services to their citizens. The term egovernment become a universal phenomenon. Its focus on serving the citizens in efficient ways, which satisfy their needs. This done through providing government services and information on the Internet which allowed the citizens to communicate with them anytime and anywhere away from the traditional communication channels. As the main goal of e-government is toward more transparent relations with user, most of government adopt web 2.0 technologies to increase their interaction, participation and transparency with their users. Toward this point, this research based on a quantitative research approach where the principle inquire about procedure depends on the aftereffects of a questionnaire. Through the questionnaire, a proposed model was verified so as to differentiate factor affecting Bahraini citizens’ Intention to adopt the web 2.0 technologies in e-government of Kingdom of Bahrain. The model created was tested with 313 citizens and it was exposed that three factors (ease of used, usefulness and social influence) have significant effect on intention while the other don’t. The outcomes of this research adds to existing literature with regards to citizens’ Intention to adopt the web 2.0 technologies in e-government services through the developed model, explaining the context of Kingdom of Bahrain that can be utilized to be compared with other similar nations. On the hand the results of this research can help other professionals to use some of our results to find more factors that may affect citizens’ Intention to adopt the web 2.0 technologies in egovernment services.