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Understanding Muslim Medical Tourists' Perception Towards Islamic Friendly Hospital

机译:了解穆斯林医疗游客对伊斯兰友好医院的看法

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The aim of this study is to investigate the factors that influence to Muslim tourists' intention to revisit Islamicfriendly hospital. This study contributes practice and management implications that assist in motivating Islamic medical tourism service. As the objective of this paper is to measure the Muslim medical tourists' perception for Islamic medical tourism services in Malaysia, this study applied partial least square (PLS) technique to test the conceptual model. Data is collected using structural questionnaire from Islamic-friendly hospital in Kuala Lumpur. The sample included 238 effective Muslim medical tourists who had visited Malaysia. The results show that healthcare providers' behaviour, Shariah compliance practices, healthcare ethics and safety/security have a positive impact on attitudes and satisfaction. In contrast, healthcare ethics has no significant relationship with satisfaction, whilst, attitudes have a significant relationship with satisfaction. In addition, the results also revealed that attitudes and satisfaction have a significant impact on intention to revisit towards Islamic-friendly hospital. Malaysia needs to introduce and promote Islamic-friendly medical tourism services attracting more Muslim patients from different Muslim and non-Muslim countries. This study contributes a foundation for future research for Islamic-friendly medical tourism service delivery perception and expectations in the fast increasing medical service tourism industry.
机译:这项研究的目的是调查影响穆斯林游客重访伊斯兰友好医院意愿的因素。这项研究有助于促进伊斯兰医疗旅游服务的实践和管理意义。由于本文的目的是衡量穆斯林医疗游客对马来西亚伊斯兰医疗旅游服务的认知,因此,本研究应用偏最小二乘(PLS)技术对概念模型进行了检验。使用结构性问卷从吉隆坡的伊斯兰友好医院收集数据。样本包括238位有效的回教医疗游客,他们曾访问过马来西亚。结果表明,医疗保健提供者的行为,伊斯兰教义遵守惯例,医疗保健道德规范和安全/保障对态度和满意度都有积极影响。相反,医疗保健伦理与满意度没有显着关系,而态度与满意度有显着关系。此外,研究结果还表明,态度和满意度对重访伊斯兰友好医院的意愿有重大影响。马来西亚需要引入和促进对伊斯兰友好的医疗旅游服务,以吸引更多来自不同穆斯林和非穆斯林国家的穆斯林患者。这项研究为快速发展的医疗服务旅游业中对伊斯兰友好型医疗旅游服务提供的感知和期望的未来研究奠定了基础。

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