Análise por agrupamento de fatores de desempenho de empresas de base tecnológica em incubadoras: estudo das incubadoras do Estado de Santa Catarina

摘要

The study it has for objective to evaluate the capacity of overcoming of difficulties of Technology-based enterprise in incubators, aiming at to the proposal of action of improvements and performance for groupings, using as reference the incubators the State of Santa Catarina. The used methodology privileges the qualitative approach. The research is characterized for being of the type description-exploratory, carried through under the study form multicase. The interview constitutes the main instrument of collection of data. Intentional samples had been used to select the citizens of this inquiry. For presentation and analysis of the data set and interpretation of the verbal stories, it was used technique of content analysis and the technique of triangulation for quarrel of the results. The results of the research had allowed identifying to the difficulties of resident enterprise in incubators and its relevance in the overcoming of the difficulties on the basis of four groupings: in the financial restrictions, of management, production and commercialization considering elements that allow action of improvement. Moreover, the research contributes practice by proposing of actions for improvements to be adopted by companies and also by incubators in order to improve their factors of performance and evaluation.