Role of Citizens’ Participation in Improvement of Municipal Services and Environment (Case Study: Urban Areas of Baghe Malek in Khuzestan Province, Iran)

摘要

The main purpose of the present research is to study geological issues of urban areas in Bagh-e Malek in Khuzestan province of Iran and improving the municipal environment. The present research is an applied study in sake of nature and a descriptive-analytical survey in sake of method. Library and field method has been used in data collection. In field study, 325 citizens in Bagh-e Malek in 2015 were selected as sample group via sampling method well suited to sample size using questionnaire of citizens’ participation. Software SPSS and Excel are used to analyze data. Friedman test has been used to determine rank of each of selected indices for testing hypotheses and finding research. Results from Friedman test indicate that satisfaction with pedestrian passages has the highest mean with rank (9.90) and awareness from municipality’s rights has the lowest mean with rank (2.95).