The Study of Relationship between Emotional Intelligence and Organizational Citizenship Behavior of High School Teachers in Iran

摘要

This study has been applied with the objective of considering the relationship betweenemotional intelligence and organizational citizenship behavior of high school teachersin Iran(Babol). This paper with respect to the objective is an applied study and data wascollected by descriptive-correlative method. The variables include emotionalintelligence and organizational citizenship behavior. The data was collected byemotional intelligence questionnaire of Siberia Shrink with Cronbach’s alphacoefficient of 0.84 and organizational citizenship behavior (OCB) questionnaire ofFareh et al (1997) with reliability of 0.94. The population of this survey consists of allhigh school teachers of Babol equal to 1070 persons, and the extracted sample sizeaccording to Morgan table is equal to 250 persons, but finally 202 persons out of thissample were examined. To analyze the statistical data, descriptive statistics indicesincluding mean value, standard deviation and frequency, and to analyze the hypotheses,Spearman’s correlation coefficient was used. The summary of data analysis indicated apositive and significant correlation between emotional intelligence and seven factors oforganizational citizenship behavior (civic virtues, altruism, conscientiousness,personalmutual coordination, protection of organization resources, sportsmanship andcourtesy).