The role of managers includes conceptualizing and achieving an organizational vision, with the supportof professionals and other staff in any aspect of organizational leadership. Managers also have the responsibility ofarticulating the vision and motivating staff. In the area ofdiversity, the vision and managerial responsibility relateto articulating a rationale that is compelling, fosteringrecruitment and retention, and fostering services and anorganizational climate that is conducive for organizationalsuccess. With diversity, there is a range of organizational,professional, and societal issues that complicate the realization of diversity goals. This article provides a summaryof the issues that define the complexity of diversity as anorganizational and societal issue. Using the societal discussion of diversity as a frame of reference, that complexity isreflected in the difficulty in defining diversity, and the factthat issues of race, ethnicity, gender, and sexual orientation, among others, are emotionally laden, and thus complicate both discussion and the articulation of a rationalefor diversity efforts.
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