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Assessing the Adoption of e-Government Services by Teachers in Greece

机译:评估希腊教师对电子政务的采用

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Technological developments and governments’ understanding of what citizens need usually determine the design of public online services. For successful implementation of e-Government services, governments have to place the user in the center of future developments, understand what citizens need and measure what increases citizens’ willingness to adopt e-government services. The paper uses the Technology Acceptance Model (TAM), the extended TAM, the Diffusion of Innovations (DOI) theory and the important determinants of user acceptance perceived risk and trust, in order to describe teachers’ behavioral intensions to adopt e-Government services. A model containing trust and risk, along with cognitive, social and intrinsic factors is used to study the intentions of e-Government use by Greek primary and secondary education teachers. Two hundred and thirty teachers responded to an online survey. Findings reveal that cognitive and intrinsic factors have significant effects on intentions to use e-Government websites.
机译:技术发展和政府对公民需求的理解通常决定着公共在线服务的设计。为了成功实施电子政务服务,政府必须将用户置于未来发展的中心,了解公民的需求,并衡量增加公民采用电子政务服务的意愿。本文使用技术接受模型(TAM),扩展的TAM,创新扩散(DOI)理论以及用户接受感知风险和信任的重要决定因素,以描述教师采用电子政务服务的行为意图。使用包含信任和风险以及认知,社会和内在因素的模型来研究希腊中小学教师使用电子政务的意图。 230名教师对在线调查做出了回应。研究结果表明,认知和内在因素对使用电子政务网站的意图有重大影响。

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