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An Investigation of Perception of Business Process Reengineering in Indian Manufacturing Industry

机译:印度制造业对业务流程再造的认知度调查

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The progress of manufacturing industry still sets the tone for the overall business cycle and the health of this sector is very much at the core of India's socio-economic fabric and hence the Government of India is erecting a pentagon of corridor to boost manufacturing sector and to project India as a Global Manufacturing hub of the world. To compete globally Indian manufacturing sector needs to undergo radical change and Business Process Reengineering (BPR) is one such tool for competing in the dynamic business environment. Although BPR as change initiative has various methodologies, techniques and tools for implementation, but these methodologies fail to demonstrate their effectiveness in the absence of clear understanding and the perceptions of the employees towards the initiative. Based on the perception, the organization will identify the right approach towards the BPR implementation and develop relevant appropriate plans for smooth and successful BPR effort.This study aims at investigating the several understandings of BPR in various manufacturing sectors across India by gaging the perception of the internal customers towards BPR effort . The primary data was collected from the various manufacturing industries comprising of Small Scale , Medium scale , Large scale, Very Large scale and Multi National Companies across India using structured self-administered questionnaire. Upon investigation using One-way ANOVA , it is observed that the Indian manufacturing industry has positive approach towards BPR effort across different scales of the organizations and hence makes it fertile for change initiatives.
机译:制造业的进步仍然为整个商业周期定下基调,该部门的健康在很大程度上是印度社会经济结构的核心,因此印度政府正在建立五角大楼,以促进制造业发展并将印度视为全球的全球制造业中心。为了在全球范围内竞争,印度制造业需要进行彻底的变革,而业务流程再造(BPR)就是在动态业务环境中竞争的一种工具。尽管业务流程再造作为变革计划具有多种实施方法,技术和工具,但是在缺乏对员工对该计划的清晰理解和理解的情况下,这些方法无法证明其有效性。该组织将根据这一认识确定正确的BPR实施方法,并制定相关的适当计划,以使BPR顺利而成功地进行。本研究旨在通过对BPR的看法进行调查,以调查印度各个制造业对BPR的几种理解。内部客户对BPR的努力。使用结构化的自我管理调查问卷,从印度的各个制造行业收集了主要数据,包括小型,中型,大型,超大型和跨国公司。通过使用单向方差分析进行的调查发现,印度制造业在不同组织规模的业务流程再造方面都采取了积极的态度,因此使其有能力实施变革计划。

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