Risk management within the events industry in Cape Town, South Africa

摘要

The study is focused on effective management of the event industry with emphasis on the successful hosting of events within the city of Cape Town, in order to determine policies and legislation that govern the event industry and the nature of their application by event stakeholders in Cape Town. The statistical package for social sciences (SPSS) was used to analyze data. A total of 500 questionnaires were distributed to event practitioners, event organisations and event students within Cape Town. A response rate of 350 was achieved. Majority of event stakeholders believe that it is imperative to abide by legislation, as the event industry cannot function without policies and legislation. Policies required for proper functioning events include liability insurance, compliance with contractors and compliance with legislation. The research was limited to specified persons directly involved in the event industry. Local authorities and professional conference organisers should abide by policies and legislation established by the South African Government. Training and education is significant in terms of compliance and ethics in the tourism, events and hospitality industry. The city of Cape Town has been working hard to develop itself, as a major social development driver as well as a major contributor to experiencing events, sport, recreation, arts and culture in a special way. Therefore, the research intends to promote awareness of the importance of compliance management in the event industry.