An Expert Gamification System for Virtual and Cross-Cultural Software Teams

摘要

Gamification is the concept of applying game elements in non-game context platforms tomotivate people to participate in planned activities to achieve goals.Gamification has been applied to academic fields including software engineering (SE) in recentyears. Many gamification implementations in SE have been ad hoc and lacked standardizedguidelines. This paper introduces a new concept of building an expert gamification system(EGS) to provide guidelines for the implementation of gamification for virtual and crosscultural software teams (VCCST). The system will extend the core of a regular expert system toinclude gamification tools, a supplementary database, and an expert knowledge source. Thecross-cultural data for the EGS contains the Hofstede's cultural dimensions (HCD).As more and more VCCST are formed in recent years, many issues have been raised in thoseteams stemming from miscommunication and cultural conflicts. This paper uses the EGS tohelp resolve the issues in VCCST.