As a major customer of the US travel industry, the military/government traveler is unique in the services he or she requires. NDTA asked long-time passenger travel executive, Craig Thompson, VP Military & Government CWT SatoTravel, to give his views on some of the current issues affecting the Industry. NDTA: How does the current economic situation impact the industry/government relationship? THOMPSON: The original business model may no longer suit requirements today. For example, there is widespread sentiment in the airline industry that in these crucial times, the traditional favorable terms offered to the government in terms of air fares may have to be modified. Guaranteed last seat availability and the continued imposition of fuel surcharges are two issues up for discussion.
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