Consider the Contract: Choosing the Bl Solution Architecture that Meets End Users' Needs

摘要

When talking about business intelligence (BI), one thinks of a solution that transforms raw data into information that is needed by processes and people in the organization. This implies that the end user will demand some means of establishing how - and whether - this informational need is satisfied. In this article, we will call this means a contract. Such a contract can be formalized by a service-level agreement (SLA) regarding functionality, cost, response time, availability, data quality and consistency, and/or responsiveness to change, or it may even be an unspoken agreement (e.g., assuming that things will be done "the usual way").