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Philosophical thought and the origins of quality management: uncovering conceptual underpinnings of W.A. Shewhart's ideas on quality

机译:哲学思想和质量管理的起源:揭示沃尔夫·舒瓦特关于质量的思想的概念基础

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摘要

This article contributes to the theorisation and understanding of the discipline of quality management as it revisits and unfolds the ideas of the quality pioneer W.A. Shewhart. It attempts to fill a gap in the current writings on the history of management thought by uncovering the major conceptual influences on Shewhart's works, in particular their link with advancements in science in the early twentieth century, as well as with process philosophy and the philosophy of pragmatism. Throughout the discussion, examples are provided of the impact of process thinking and pragmatism on Shewhart's writings. In the concluding part of the article, comments are made in relation to the relevance of the conceptual underpinnings of Shewhart's ideas for the present theory and practice of quality management.
机译:本文将重新审视和展现质量先驱W.A. Shewhart的思想,从而有助于对质量管理学科进行理论化和理解。它试图通过揭示对Shewhart作品的主要概念影响,尤其是它们与20世纪初科学进步,过程哲学和过程哲学之间的联系,来填补有关管理思想史的最新著作的空白。实用主义。在整个讨论过程中,提供了一些过程思维和实用主义对Shewhart著作的影响的例子。在文章的最后部分,对有关Shewhart思想的概念基础与当前质量管理理论和实践的相关性进行了评论。

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