Machine-Service Evolution

摘要

Considering the technical complexity of today's equipment-sophisticated electronic controls, Tier 4 engines, evermore precisely designed hydraulics, hybrid drive systems, and alternate-fuel configurations, for instance-we questioned if equipment users, generally, might be transferring more maintenance and repair work from their own shops to those of the dealer and specialty suppliers. We're not sure our research hit upon any definitive answers, but a point that kept emerging-and which will eventually have a significant affect on the question posed above-is that competent machine service, whether performed by the dealer, end user, or directly by the manufacturer, will hinge increasingly on astute technicians, and that competition for these skilled people will grow more intense, simply because sources of supply are limited.