Worldwide contractor Bechtel is huge and so is its commitment to fleet management through Bechtel Equipment Operations-but what may be most impressive is how it maintains a focus on customer service. In Bechtel Equipment's case, the definition of customer is two-fold. There are Bechtel's five global business units (Power; Oil, Gas & Chemicals; Civil; Mining and Metals; and Government Services), but also the owners of the projects it serves around the world. "Currently, we have approximately 70 percent of our fleet offshore," says Bob Hall, Bechtel Equipment's director of operations. "Unlike many other U.S.-based fleet guys, we move our equipment around the world much more." Bechtel Equipment looks after some 5,000 pieces of equipment, 3,500 of which are powered. And that doesn't count rentals and client-managed fleets. "In any one day, in addition to our Bechtel-owned fleet, we have a couple of thousand pieces of rented equipment and client fleet that we're managing," Hall says.
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