Letters

摘要

This otherwise good and needed article has the same problems as the definition "RCA (root cause analysis), initially is a reactive method of problem solving" has. Wrong - RCA is NOT "method of problem solving" but the first step in solving a problem, the analysis. A "small" difference? Yes, most corporate cultures need an overhaul. Heroes are nice to have, sometimes useful because not everything always goes smooth but when it comes THE corporate culture, it's a real problem. As the article says, it proves that the corporate has gone from strategy and planning to defending model - shouldn't it be the same in IT? Unfortunately the rewards (promotions, bonuses, etc) often go to "heroes" on all levels. On the other hand, as long as everything works it is seen business as usual and most often not even recognized as good work. Makes you want to be a hero? (I've) seen corporations go both ways.