Breaking Good and Bad News: Face-Implicating Concerns as Mediating the Relationship Between News Valence and Hesitation to Share the News

摘要

Explanations for the hesitation to share bad news (i.e., the MUM effect) have emerged largely absent of an organizing theoretical framework. The current article aims to recast these explanations in terms of the face-related concerns senders anticipate when sharing bad news. Specifically, we questioned whether face-related concerns mediate the link between the valence of the news and the psychological reluctance and behavioral hesitation that are subsequently triggered in senders. Two samples (Ns= 138, 229) using different experimental methodologies revealed data consistent with mediation for two different concerns (fear of distressing the target, desire to avoid a negative mood). Implications for MUM effect research and limitations are discussed.